Privacy Policy

1. Introduction

Boost Agents ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI agent platform and related services (collectively, the "Services").

We take your privacy seriously and have designed our Services with your privacy in mind. Please read this Privacy Policy carefully to understand our practices regarding your personal data and how we will treat it. By accessing or using our Services, you agree to this Privacy Policy.

If you do not agree with the terms of this Privacy Policy, please do not access or use our Services.

2. Information We Collect

We collect several different types of information for various purposes to provide and improve our Services to you:

2.1. Information You Provide to Us

• Account Information: When you register for an account, we collect your name, email address, password, company name, and job title.
• Profile Information: Information you provide in your user profile, such as profile picture, department, and contact details.
• Content and Documents: Documents, text, and other content you upload, create, or share through our Services.
• Communications: Information you provide when you contact us for support or communicate with our AI agents, including message history.
• Payment Information: If you subscribe to our paid Services, we collect payment details, billing address, and other information necessary for payment processing.

2.2. Information We Collect Automatically

• Usage Data: Information about how you use our Services, including features accessed, time spent, and actions taken.
• Log Data: Server logs, IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform.
• Device Information: Information about the device you use to access our Services, including hardware model, operating system, unique device identifiers, and mobile network information.
• Cookies and Similar Technologies: We use cookies and similar tracking technologies to track activity on our Services and hold certain information.

2.3. Information from Third-Party Integrations

If you choose to connect our Services with third-party applications (such as Microsoft 365, Slack, or other business tools), we may collect information from these integrations in accordance with the authorizations you provide.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and Improving Services: To operate, maintain, and improve our Services, including the performance of AI agents.
• Personalization: To personalize your experience, recommend features, and provide tailored content.
• Communication: To communicate with you, respond to inquiries, and provide customer support.
• Analytics: To analyze usage patterns, troubleshoot issues, and optimize performance.
• Security: To detect, prevent, and address technical issues, security breaches, and fraudulent activities.
• Legal Compliance: To comply with applicable laws, regulations, legal processes, or governmental requests.
• Marketing: With your consent, to send you promotional communications about our Services, features, and updates.
• Training and Improvement: To train and improve our AI models and algorithms, enhancing the performance and accuracy of our AI agents.

4. Information Sharing and Disclosure

We may share your information in the following situations:

4.1. With Your Consent

We may share your information when you have given us your consent to do so, such as when you authorize a third-party integration.

4.2. Service Providers

We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. These may include payment processing, data analysis, email delivery, hosting services, customer service, and marketing support.

4.3. Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

4.4. Legal Requirements

We may disclose your information where required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4.5. Protection of Rights

We may disclose your information to protect the rights, property, or safety of Boost Agents, our customers, or others, including exchanging information with other companies and organizations for fraud protection and credit risk reduction.

4.6. Within Your Organization

If you use our Services through an organization account, your information may be shared with administrators and other members of your organization according to your organization's policies.

5. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information during transmission and once we receive it. Our security measures include:

• Encryption of your data in transit and at rest using industry-standard protocols
• Regular security assessments and penetration testing
• Access controls to limit access to your data
• Monitoring systems for potential vulnerabilities and attacks
• Employee training on security and privacy practices

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

6. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

When you delete your account, we will delete or anonymize your personal information within 30 days, unless:

• We are required to retain it to comply with applicable laws
• We need to retain it to evidence our compliance with applicable laws
• There is an outstanding issue, claim, or dispute requiring us to retain the relevant information

Certain information may be retained in anonymized form for analytical purposes and to improve our Services.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: The right to request copies of your personal information.
• Rectification: The right to request that we correct inaccurate or incomplete information about you.
• Erasure: The right to request that we delete your personal information in certain circumstances.
• Restriction: The right to request that we restrict the processing of your information in certain circumstances.
• Portability: The right to request that we transfer your information to another organization or directly to you.
• Objection: The right to object to processing of your personal information in certain circumstances.
• Withdrawal of Consent: The right to withdraw consent where we are relying on consent to process your information.

To exercise these rights, please contact us using the contact details provided at the end of this Privacy Policy. We may need to verify your identity before responding to your request.

7.1. Account Information

You can review and change your personal information by logging into your account and visiting your account settings page.

7.2. Communication Preferences

You can opt out of receiving promotional emails from us by following the unsubscribe instructions included in each email or by adjusting your communication preferences in your account settings.

7.3. Cookies and Tracking Technologies

Most web browsers are set to accept cookies by default. You can typically remove or reject cookies through the settings on your browser. For more information about cookies and how to disable them, please visit www.allaboutcookies.org.

8. International Data Transfers

Our Services are operated in the United States. If you are located in the European Economic Area (EEA), United Kingdom, or other regions with laws governing data collection and use that may differ from U.S. law, please note that we may transfer your information to a country or jurisdiction that does not have the same data protection laws as your jurisdiction.

When we transfer your information internationally, we take appropriate safeguards to ensure your information receives an adequate level of protection, including:

• Using standard contractual clauses approved by the European Commission
• Implementing additional technical and organizational measures to protect your information
• Obtaining your consent for certain transfers

By using our Services, you consent to the transfer of your information to the United States and other countries which may not have data protection laws similar to those in your jurisdiction.

9. Children's Privacy

Our Services are not intended for use by children under the age of 16. We do not knowingly collect personally identifiable information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. Your continued use of our Services after we post any modifications to the Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide by and be bound by the modified Privacy Policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Boost Agents, Inc.
1234 Innovation Way
San Francisco, CA 94105
United States

Email: privacy@boostagents.com
Phone: +1 (800) 555-0123